Privacy Policy
1. Information We Collect
Account Information: When you create an account, we collect information such as your name, email address, phone number, and password.
Profile Information: If you choose to provide additional information like a profile picture, bio, or social media handles, we collect that information as well.
Course Activity: We collect information about the courses you take, your progress, test results, and other activity within the platform.
Device Information: Information such as device type, operating system version, and app usage statistics may be collected to optimize the app’s performance.
When making payments, we collect transaction-related information such as payment method, transaction dates, and amounts. Payments are processed by secure third-party payment gateways; we do not store your full payment information.
With your consent, we may collect and process information about your location, including GPS data. You can withdraw your consent for location data collection at any time by adjusting your device settings.
We use cookies and similar technologies to enhance your user experience, track user activity, and gather analytics. You may control or disable cookies through your browser settings.
2. How We Use Your Information
Provide and improve the services within the eCampus app.
Personalize your experience and show you relevant content based on your learning interests.
Process payments for courses or other services.
Communicate with you about updates, promotions, and support-related messages.
Comply with legal obligations and protect the security and integrity of our platform.
Generate analytics to monitor and analyze usage, trends, and interactions within the app.
3. How We Share Your Information
We may share your course access information with trusted third parties who assist us in operating the app, such as payment processors, cloud storage providers, and analytics platforms.
If you enroll in courses hosted by third-party institutions or instructors, we may share your enrollment data and course progress with them.
We may disclose information if required by law, legal process, or to protect the rights, property, or safety of our users or others.
In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We recommend that you use strong passwords and keep them confidential.
5. Your Data Protection Rights
Access: You may request a copy of the data we hold about you.
Correction: You may ask us to correct inaccurate or incomplete information.
Deletion: You may request that we delete your data, subject to certain exceptions.
Data Portability: You may request that we transfer your data to another service provider.
Objection and Restriction: You may object to our processing of your data or request that we restrict the processing under certain conditions.
To exercise these rights, please contact us at [support email].
6. Children’s Privacy
eCampus is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will delete it promptly.
7. International Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States or other jurisdictions that may have different data protection laws. We ensure that appropriate safeguards are in place to protect your data when transferred internationally.
8. Third-Party Links
The eCampus app may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party services. Please review their privacy policies before providing them with any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through the app or via email. Your continued use of the app after such changes constitutes your acceptance of the updated policy.
Last Updated: July, 2024
Contact Us:
eCampus LLC.
8th Floor, One Airport Square,
Airport City, Accra, Accra
Tel: 233 (0) 55 153 8888
Email: support@ecampus.camp
Website: ecampus.com.gh